RGL Logistics Inc.
  • Appleton, WI, USA
  • 50000-57000
  • Salary
  • Full Time

RGL Logistics has an amazing opportunity as a Training Coordinator in the Appleton & Neenah locations.

The Training Coordinator is responsible for working closely with operations to help identify challenges and improvements by analyzing operating data and metrics to improve processes. In addition, this role will be responsible for providing on-the-job training to all forklift operators hired on and addressing and overcoming skill gaps in team members. This role will support the onsite team in various roles and capacities as needed.


Monday - Friday, 7:30am-4:30pm with additional hours as required to support our customer

Our Training Coordinator is responsible for supporting the operations team in a variety of tasks, including.

  • Evaluate, design, develop and maintain all training programs and materials to ensure deadlines are met and training is on track with site 30,60, 90-day plans
  • Coordinates required yearly re-training for existing teammates
  • Supports the accurate maintenance of inventory with direction from the team and leader
  • Employee tracking/data entry for full time and temporary teammates
  • Assist leadership in holding teammates accountable to policies, procedures and customer standards
  • Communicate with leaders to identify training needs and mapping out development plans for teams and individuals
  • Provide insight and support to leadership teams on operator error/root cause of incidents
  • Monitor safety conversations weekly and identify topics to create relevant proactive trainings and trainer weekly focuses
  • Responsible for the creation and maintenance of warehouse and administrative SOP's
  • Work directly with site leadership on any concerns to proactively assist operators for success
  • Leads and maintains compliance with food-grade warehousing requirements and policies
  • Follows all AIB standards and conducts audits when needed
  • Supports onsite team in creating, implementing and improving warehouse layouts for maximum efficiency
  • Completes needed warehouse audits, space reports, time studies and safety observations
  • Coordinate work and direction for all teammates according to the customer needs and operations
  • Assists in the planning, executing, monitoring and closing of projects for continuous improvement
  • Communicates and ensures the correct processes and set up of new customers
  • Collaborates with team leads to ensure warehouse objectives and other KPI's are achieved
  • Other duties as assigned

Our Training Coordinator will have the following competencies:

  • Ability to work and live safely
  • Treat everyone with dignity and respect
  • Act with honesty and integrity
  • The drive to continuously improve
  • Be accountable

The successful candidate will have the following qualifications:

  • Detail oriented
  • Confidentiality
  • Proficient with web-based E-mail, Microsoft Word and Excel
  • Ability to learn skills quickly
  • Strong listening and patience skills
  • Excellent communication (verbal and written) and organizational skills
  • High initiative, ability to manage multiple tasks
  • Interpersonal skills with customer service focus
  • Must be flexible and adaptable to changing business needs
  • Reliable, self-motivated, high integrity
  • Process orientation and high attention to detail
  • Committed to continuous improvement
  • Strive for excellence
  • A High School Diploma or G.E.D. equivalency is required
  • Background in Inventory Control, Training, Warehouse Administration and coordination or related experience is preferred
  • Attention to detail, multi-tasking, customer service and ability to handle stress is required
  • Must have ability to travel to other warehouses
  • Conduct safety observations
  • Multiple check-ins with the teammates at home location
  • Check-in with the teammates at all South locations
  • Conduct AIB internal audits
  • Deliver monthly meetings with leadership regarding progress on new hires as well as any process improvement/changes
  • Collaborate with Human Resources to create/update training packets for all operator positions and utilize this packet during the onboarding process
  • Maintain all required licenses/certifications including forklift certification
  • Fill in and provide support for Inventory, DS and Customer Service roles when needed

We are an equal opportunity employer, with a competitive benefit package in a drug free workplace.

RGL Logistics Inc.
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