RGL Logistics has immediate openings for a full-time Customer Solutions Specialist within Transportation Solutions at our corporate office in Green Bay, Wisconsin.

We are looking for positive, highly motivated self-starters to join our team. RGL's culture is to guide and develop our people, empower them to make decisions at the appropriate levels, and give them the tools to be successful and feel fulfilled, all in a safe and healthy environment.

Our Customer Solutions Specialist is responsible for supporting the transportation team in a variety of tasks, including.

• Develop and maintain strong relationships with teammates, customers, and carriers
• Analyze market and internal data to support effectively managing service and cost with customers and carriers
• Skillfully quote and negotiate transportation rates with customers and carriers while balancing their business needs with RGL's business goals
• Utilize system tools and resources to spot price lanes, create shipments, schedule appointments, and support the dispatching and tracking of freight
• Resolve transportation and customer service issues in an effective and timely manner
• Provide exemplary customer service and solutions for RGL's current and prospective customer base to support earning the right to grow with them
• Dispatch shipments to core carriers on select, contracted lanes
• Demonstrate professional communication via phone, email, and in person as well as other modes of communication as appropriate

Our Customer Solutions Specialist will have the following competencies:

• Work Safe, Live Safe
• Treat Everyone with Dignity and Respect
• Act with Honesty and Integrity
• Continuously Improve
• Be Accountable

The successful candidate will have the following qualifications:

• Must be a team player who can shift gears quickly to support the business needs of RGL
• Detail oriented
• Proficient with MS Office Suite required and other transportation related software is preferred
• Ability to learn skills quickly
• Excellent communication (verbal and written) and organizational skills
• High initiative, ability to manage multiple tasks
• Interpersonal skills with Customer Service focus
• Must be flexible & adaptable to changing business needs

Company Benefits

• FREE Healthcare Clinic!!
• PAID Vacation Time
• PAID Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• EAP
• FREE Life Insurance
• FREE Long Term Disability
• 401K with Company Match

We are an equal opportunity employer, with a competitive benefit package in a drug free workplace.