RGL Logistics has an opening for a full-time Brokerage Operations Manager within Transportation Solutions at our corporate office in Green Bay, Wisconsin.

The Brokerage Operations Manager is a key teammate on RGL's Transportation Solutions leadership team responsible for leading and developing a team that is focused on growing carrier relationships, expanding market and transportation mode capabilities, providing superior service and solutions to our customers, and working together so everyone goes home feeling safe, healthy, and fulfilled at the end of each workday. The Brokerage Operations Manager requires a high energy, self-driven, and empathetic teammate with truly human leadership qualities who brings a genuine passion for helping others succeed while supporting individual and organizational growth to the role.

Our Brokerage Operations Manager will have the following responsibilities:

• Coaches and mentors a team to develop, build, and strengthen a carrier network through existing and new carrier relationships
• Responsible for helping teammates achieve individual and team metric goals while supporting their professional growth and development
• Collaborates with the sales and leadership teams to identify, define, and implement carrier solutions that support our customers, new business opportunities, and strategic growth initiatives
• Effectively leads the day-to-day freight coverage plan and market development activity that achieves service and profitability goals
• Provides a customer and carrier experience that meets and exceeds their service and relationship expectations
• Engages in core carrier relationship and negotiation activity as appropriate
• Develops and manages strategies to grow strategic carrier capacity
• Effectively and efficiently provides issue resolution support in the day-to-day
• Utilizes market and industry trends to support daily and strategic decision making
• Remains connected and engaged with the team in the day-to-day to provide motivation, support, guidance, and FUN

Our Brokerage Operations Manager will have the following competencies:

• Work Safe, Live Safe
• Treat Everyone with Dignity and Respect
• Act with Honesty and Integrity
• Continuously Improve
• Be Accountable

The successful candidate will have the following qualifications:

• Minimum 5 years of experience in the freight brokerage industry preferred
• Minimum 2 years of direct report or peer leadership experience
• Associates or Bachelor degree preferred
• Ability to lead within a fast-paced environment with shifting priorities
• Strong problem solving, creativity, and analytical skills
• Excellent communication (verbal and written) skills
• Self-driven, goal oriented
• Effective negotiation skills
• Must be flexible & adaptable to changing business needs
• Possesses strong servant leadership skills
• Forward thinking, strategic mindset

We are an equal opportunity employer, with a competitive benefit package in a drug free workplace.